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Privacy Policy

Effective Date: January 1, 2025

Innovera Ltd (“Innovera”, “we”, “our” or “us”) is committed to protecting the privacy of individuals and ensuring the responsible handling of personal data collected through our website goinnovera.com (“Site”). This Privacy Policy explains what information we collect, how we use it, and your rights under the Jamaica Data Protection Act (JDPA).

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1. Information We Collect

We may collect and process the following types of personal data:

  • Identity and Contact Information: such as your name, email address, phone number, company name, and job title—when you fill out contact forms or request services.

  • Technical Information: including your IP address, browser type, device identifiers, pages visited, and usage data—collected via cookies or analytics tools.

  • Marketing Preferences: your communication and subscription preferences when you opt into newsletters or updates.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your inquiries or requests

  • To provide our products or services

  • To send updates, promotions, or relevant content (with your consent)

  • To analyze usage patterns and improve website performance

  • To comply with legal or regulatory requirements

We will only use your data for purposes compatible with the original intent, and we do not sell or trade your information.

3. Legal Basis for Processing

We process your data based on at least one of the following lawful grounds under the JDPA:

  • Consent you have given

  • Fulfilling a contract with you

  • Legal obligations we are subject to

  • Legitimate interests, such as improving our services or communicating with you

4. Sharing Your Information

We may share your data with trusted third-party service providers who assist us with:

  • Hosting and infrastructure

  • Email and marketing automation

  • Analytics and performance tools

All third parties are required to maintain the confidentiality and security of your information. We do not authorize them to use your data for any other purpose.

5. Cookies and Analytics

Our Site uses cookies and similar technologies to:

  • Remember user preferences

  • Track performance metrics

  • Support security and functionality

You can manage your cookie preferences through your browser settings. For more information, please review our [Cookie Policy].

6. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected or as required by law. When no longer needed, we securely delete or anonymize the data.

7. Your Rights

Under the JDPA, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw your consent

  • Restrict or object to processing

  • Lodge a complaint with the relevant authority

To exercise these rights, contact us at [Insert Contact Email].

8. Data Transfers

If we transfer your data outside of Jamaica (e.g., to cloud service providers), we will ensure appropriate safeguards are in place to protect your information.

9. Policy Updates

We may revise this Privacy Policy periodically. Any changes will be posted here with an updated effective date. We encourage you to review this policy regularly.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy or your personal data, please reach out to us at:

Innovera Ltd
Email: privacy@goinnovera.com
Website: https://goinnovera.com

LOCATION

Kingston, Jamaica

Standard

Jamaica Data Protection Act

innovera Customer Jamaica

Tel: 876-618-9501

Location:
17 Balmoral Avenue, Kingston 10, Kingston

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